Privacy Policy

This Privacy Policy explains what information Vaneckminers (the "Platform") collects, how it is used, and the choices you have.

1. Information We Collect

• Account details you provide, such as your name, email address, and password.
• Identity verification (KYC) details, including date of birth, address, and government ID information.
• Transaction data, including trades, deposits, and withdrawals made on the Platform.
• Technical data such as device, browser, and log information used to keep the Platform secure.

2. How We Use Your Information

• To create and secure your account and verify your identity.
• To process trades, deposits, and withdrawals you request.
• To provide customer support and respond to your requests.
• To detect, prevent, and investigate fraud or misuse of the Platform.

3. How We Protect Your Data

We use encryption in transit and at rest, role-based access controls, and audit logging to protect your information. No system can guarantee absolute security, but we work to minimize risk at every layer.

4. Sharing of Information

We do not sell your personal information. We may share limited data with service providers who help us operate the Platform, or when required by law.

5. Your Choices

You can review and update your account information at any time from your profile settings. You may request account deletion by contacting our support team.

6. Data Retention

We retain account and transaction records for as long as your account is active and as needed to meet legal and regulatory obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform.

8. Contact

Questions about this policy can be sent to our support team via the contact link in the footer.